Respond
The Respond function stands as a critical pillar in modern cybersecurity defense, representing an organization's ability to take swift and effective action when security incidents occur. In today's threat landscape, where it's not a matter of if but when an incident will occur, the ability to respond effectively can mean the difference between a minor security event and a catastrophic breach.
Incident response planning
Incident Response Planning service helps organizations develop, implement, and maintain comprehensive incident response strategies and playbooks to effectively manage and recover from security incidents. Our service includes the development of incident response policies, procedures, and communication plans, establishment of incident classification frameworks, creation of role-specific playbooks, and implementation of incident tracking systems. We help organizations build and train incident response teams, establish war room protocols, and create crisis communication procedures while ensuring alignment with regulatory requirements and industry frameworks such as NIST and ISO 27035.
Response team development
Response Team Development service helps organizations build, train, and maintain effective incident response teams through a structured approach to team formation and capability enhancement. Our service includes team structure design, role definition, skill assessment, recruitment guidance, and comprehensive training programs. We establish clear escalation procedures, develop team protocols, implement collaboration tools, and create simulation exercises for various incident scenarios. The service encompasses both technical and non-technical aspects of incident response, including forensics training, crisis communication skills, and stakeholder management capabilities.
Crisis and Communications planning
Crisis and Communications Planning service provides organizations with comprehensive frameworks for managing communications during cybersecurity incidents and crises. Our service includes the development of strategic communication plans, stakeholder mapping, message templates, notification procedures, and escalation protocols. We establish clear roles and responsibilities for crisis communication teams, create multi-channel communication strategies, and develop plans for internal, external, and regulatory communications. The service encompasses media response protocols, social media management, customer notification procedures, and regulatory reporting requirements while ensuring consistent messaging across all channels.